Welcome to Proactive Health. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.
1. Information We Collect
We may collect the following types of personal information when you interact with our website:
- Personal Details: Name, email address, phone number, and postal address provided during contact form submissions or registration.
- Technical Data: IP address, browser type, and operating system collected through cookies and similar technologies.
- Usage Data: Information about how you use our website, including pages visited and time spent on the site.
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to your enquiries or process your requests.
- To provide services and support tailored to your needs.
- To improve our website’s functionality and user experience.
- To send updates, newsletters, or promotional material (with your consent).
- To comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers or partners who assist in operating our website and delivering services, subject to confidentiality agreements.
We may also disclose your information if required by law or in response to valid legal requests.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. They help us understand user behaviour and improve functionality.
You can manage your cookie preferences through your browser settings.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal requirements, or resolve disputes.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- The right to access, correct, or delete your personal data.
- The right to restrict or object to processing.
- The right to data portability.
- The right to withdraw consent at any time.
- The right to lodge a complaint with the Information Commissioner’s Office (ICO).
7. How We Protect Your Information
We implement industry-standard security measures to safeguard your personal information from unauthorised access, alteration, disclosure, or destruction.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before sharing your data.
9. Children’s Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us.